FlexPrint’s National Managed Print Services delivers a strategy optimized for your retail enterprise. We oversee the day-to-day management of your infrastructure, along with continuous monitoring and proactive support services to maximize the availability of your existing devices and ensure that supplies are efficiently managed.
FlexPrint help’s you determine the right mix and placement of devices across your enterprise for greatest efficiency and user productivity. We then oversee the day-to-day management of your infrastructure, along with continuous monitoring and proactive support services to maximize the availability of your existing devices and ensure that supplies are efficiently managed.
FlexPrint currently manages THOUSANDS of printers nationwide for iconic retail brands. Sign up to receive the industry’s first Printer Status Quo report, and gain transparent insight into what top retailers are doing to manage document technology.
FlexPrint is revolutionizing the way retail is managing print!
With FlexPrint’s Managed Print Program, and continuous improvement initiatives, Harris Teeter has seen significant results. We’ve realized double digit improvement in cost savings percentages, and eliminated costly IT & End User time spent on imaging devices.
What I like most about FlexPrint is that they treat all of our employees at each of our Living Spaces locations the same way we like to treat our customers. Our cultures are very similar, and it’s great to work with a partner that actually cares! They are a true extension to my IT team.
In all the years I have been working with vendors, never have I experienced ZERO escalations and Zero Complaints from anyone. Not one restaurant has reached out to me for anything regarding printing. FlexPrint has been one of the single best decisions we have made.
We took our time evaluating a full service managed print solutions offering. After looking into the programs of Ricoh, Xerox, Lexmark, and HP, we knew hands down that FlexPrint had the right infrastructure in place to manage our entire fleet. They now support all of our stores, distribution centers, and corporate office – all with a single service level guarantee. They’ve been great to work with, and I don’t hear about printer problems anymore.
FlexPrint tracks activity with store sales volume and quickly spots potential abuse. That saves us money! The help desk is also seeing significant improvements – a 70% decrease in printer related tickets.
FlexPrint put together a national print strategy that not only helps us reduce and control our overall costs, but improve customer service by making sure our employees get the necessary prints needed in a timely fashion to complete customer transactions. Their program is simple for our employees and maximizes our return on investment with document technology.
THE RETAIL OPPORTUNITY WITH MANAGED PRINT SERVICES
Managed Program at HQ & DISTRIBUTION CENTERS
The Biggest Opportunity For Pain Relief and Cost Savings
What we typically find within retail is the biggest impact a true Managed Print Program can have is at the individual retail locations, and only 10% of retailers have a solid strategy in place to provide local store support.
What Percent of Printing Spend Is Done At The Actual Stores?
Managed Program At Retail Locations
FIND OUT TODAY WITH OUR COMPREHENSIVE ANALYSIS
Speak with one of our retail experts to begin the process of a NO OBLIGATION, comprehensive analysis and strategy session of your document technology environment. Not only will you get a current status report of your existing environment, but we’ll provide you with a benchmark of where you stand with other iconic retailers, and a strategy to enhance the infrastructure and support of your entire enterprise – from individual store locations and distribution centers and your regional and corporate offices.
Your Journey Through FlexPrint’s Comprehensive Analysis
The main goal with any managed print program is to come up with a customized service centric approach, including printer technology, supplies and repair encompassing your entire in-store and corporate printer fleet to support EVERYONE within your retail enterprise.
THE PRINT INFRASTRUCTURE COMPONENTS WE ANALYZE INCLUDE:
Devices & Volume
We begin with asset management. FlexPrint works to identify all the existing assets, corresponding volumes, quality of print, and applications used that exist across your entire enterprise.
We also document and record the supply replenishment process: How, what, when, where, and why?
- Low Yield
- High yield
Document and benchmark service and break/fix process(es) across the enterprise.
- Internal Service
- TIME & MATERIAL
- FEE PER DEVICE
Total Cost of Ownership
Finally, we combine all the data and help you identify the total cost of ownership of your existing assets. This comprehensive report will show you the “Cost Per Copy” per device, and identify any inefficiencies and discrepancies across the fleet.
CAPTURE YOUR BLUEPRINT TODAY!
Again – if you are wondering how efficient your processes are today, speak with one of our retail experts to obtain a NO OBLIGATION, comprehensive analysis and strategy session of your document technology environment. We’ll help you gain visibility at the store level, at your distribution center(s), and at any regional offices and headquarters.
WE KNOW RETAIL!
FlexPrint’s current retail portfolio statistics
# of Cities FlexPrint Covers
# of States FlexPrint Covers
# of Different Manufacturers FlexPrint Supports
# of Different Makes & Models FlexPrint Supports
Typical Findings In Retail
OUT OF CONTROL – PRINTER SUPPLY INVENTORY
Store Employee #1
“We usually call IT to place our toner orders because the system doesn’t seem to do it automatically”
Store Employee #2
“It takes 2 weeks to get toner, I’m using old signs right now because we have none in our sign printer”
Store Employee #3
“Our printer kept indicating we needed toner even after it was just replaced, I think we ended up getting 10-12 extra cartridges”
OUT OF CONTROL – PRINTER REPAIR DEPOT
Common Comments From Retailers
- Depot devices are continuously getting older as they are sitting in warehouse and stock condition is worsening
- Currently repairing devices with aged depot stock that are depreciating over time
- Takes about an hour to repair 1 device. Repairs 3-4 devices/month
- Still need to order parts. Spent around $2,000 for 6 fusers recently
- What else could we do with this space?
OUT OF CONTROL – IT RESOURCES & TRAVEL TIME
Inefficient Field IT Representatives
- Average Field Tech Travels 30 Minutes Per Call
- Field Techs Receive an Average of 22 Printer Related Service Calls Each Week
- Technicians Spend Average of 30 Minutes Onsite At Each Call
- Average Time Per Call = 1.5 Hours
OUT OF CONTROL – PRINTER CONDITIONS
Paper trays has never worked on this machine. We keep on buying new ones.
Toner get’s spilled all over the place. Our price tags always looks horrible!
Being an upscale retail store, this printer ruins the entire image for our customers that see it on the floor.
This paper tray always leaves marks on our prints. We keep on cleaning it, but it keeps becoming a problem.
OUT OF CONTROL – SIGN QUALITY
Don't You Have More Important Things To Focus On?
In a short period of time – with little upfront cost – we can get you OUT OF THE PRINTER BUSINESS
We Can Take You Out Of The Printer Business
Still on the fence, but don’t have enough time to give us a call. You can see us at these upcoming events!
We’ve been a long supporter of Cathy Hotka’s exclusive Retail Insiders Party. Drop us a line for an invite! We’ll have the Insider’s Party Bus in full action again.
NFL Retail Super Bowl Playoffs Party
We will be hosting our private NFL Playoffs Party again in Times Square, along with some other dinner and cocktail events. Drop us a line, and come join us for some FlexPrint Fun!